Privacy Policy

1. Introduction

Welcome to WPSL Golf Club ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services.

WPSL Golf Club is a private golf club experience in Dubai, United Arab Emirates, aligned with the World Players Super League ("WPSL") golf platform. Depending on the version of the App, we may provide news and updates, membership-related features, community activities, offers or member benefits, interactive features, and notifications connected to the club and league.

2. Information we collect

2.1 Personal information

• Account information: Email address, display name, and profile information
• Membership details: Membership expiry date and club or member profile information, where applicable
• Device information: Device type, operating system, app version, and device identifiers
• Usage data: App interactions, feature usage, and preferences

2.2 Automatically collected information

• Device data: Device model, OS version, unique device identifiers
• App performance: Crash reports, performance metrics, and error logs
• Network information: IP address and connection type

2.3 User-generated content

• Feedback: Suggestions, bug reports, and feature requests
• Interactive features: Predictions, games, or promotional competitions and related activities
• Profile information: Display names, bios, and membership status

3. How we use your information

3.1 Core app functionality

• Authentication: Secure login and account management
• Membership services: Membership card access and verification where offered
• Club and league content: News, events, tournaments, fixtures, and reminders relevant to the club and WPSL
• Community features: Member activities and communications connected to the club

3.2 Communication

• Push notifications: Event updates, club announcements, and important notices
• Email notifications: News updates and membership information
• In-app messages: Community announcements and event notifications

3.3 App improvement

• Analytics: Understanding app usage patterns and feature popularity
• Bug fixes: Identifying and resolving technical issues
• Feature development: Improving user experience based on feedback

4. Information sharing and disclosure

4.1 We do not sell your data

We do not sell, rent, or trade your personal information to third parties.

4.2 Service providers

We may share information with trusted service providers who assist us in:

• Data storage: Supabase (our database provider)
• Analytics: App performance and usage analytics
• Push notifications: Delivery of notifications to your device

4.3 Legal requirements

We may disclose your information if required by law or to:

• Comply with legal obligations
• Protect our rights and safety
• Prevent fraud or security threats

4.4 Community features

Some information may be visible to other app users:

• Display names in community features
• Competition or prediction entries (anonymized where we state that)
• Public club or community activities

5. Data security

5.1 Security measures

We implement appropriate technical and organizational measures to protect your data:

• Encryption: Data transmitted and stored using industry-standard encryption
• Access controls: Limited access to personal information
• Regular updates: Security patches and vulnerability assessments

5.2 Data retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

6. Your rights and choices

6.1 Account management

• Update information: Modify your profile and preferences
• Delete account: Request account deletion (subject to legal requirements)
• Data export: Request a copy of your personal data

6.2 Communication preferences

• Push notifications: Control notification settings in app settings
• Email preferences: Manage email subscription preferences
• Marketing communications: Opt-out of promotional communications

6.3 Data access

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to certain processing activities

7. Third-party services

7.1 Supabase

Our app uses Supabase for:

• User authentication and account management
• Data storage and synchronization
• Real-time features

Supabase's privacy practices are governed by their own privacy policy.

7.2 Other services

We may use additional third-party services for:

• Analytics and performance monitoring
• Push notification delivery
• Error tracking and crash reporting

8. Children's privacy

The App is intended for users who are at least 18 years old, as described in our Terms of Service. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International data transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Changes to this privacy policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy in the app
• Sending you a notification
• Updating the "Last updated" date

11. Contact information

If you have questions about this Privacy Policy or our data practices, please contact us:

• League and general enquiries: Official WPSL contact form (wpslgolf.com)
• Club venue and other public contact options: Contact page
• App support: Through the in-app feedback feature when available

12. Governing law

This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes will be resolved in accordance with applicable UAE law.